To ship Your doll to us for repair requires proper packaging. If the doll is fragile, (porcelain or delicate)you may want to take the doll to a Pack & Ship company to have it professionally packaged. You can package it yourself if you do so carefully and keep in mind how thee package will be handled on it's way to us.
When sending your doll to the Doll Hospital, DO NOTUse original boxes or a box that you must have back. We cannot make sure that your box will be used to return your doll. Use a Good Sturdy Cardboard Box, Double weight if you can get them. Thank You!
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Fees for repairs or restorations are due at the time order is placed. Acceptable forms of payment are Visa, Master Card, Discover and American Express, We also take any debit cards that display one of the credit card trademarks. If you cannot pay at the time of order by credit card, we may be able to make PayPal arrangements. Checks and money orders are no longer acceptable. Dolls left over 30 days without payment or otherwise abandoned may be given to charity.
Postal address... Toll Free Phone No. Dolls by Diane 800 813-3052 182 Pine St. Homosassa, FL 34446 eMail dtrumbau@tampabay.rr.com
